Stuff doesnt arrive from Shop

[Aussie powerslide]

What would you do if you have paid for something & it like doesnt arrive from the shop that you bought it from? do you think that they have an obligation to even refund your $ or replace item lost in the post?. i paid for item that offered free postage, maybe i will start to flog his site url on every place i can get on if nothing happens.. by the way 6 days to post to Australia from USA , so far 17 days interstate here in Aussie Bah nothing makes me more mad now i cant run my Caster ..... vnmsgt i might pm you as its one of the items you sell, maybe you can help me bypass this turkey & i can go to the manuafacturer, if i have no luck this week. As i see it they dont represent the company they sell products from if this is how a customer is treated . any way off to pull my hair out ...:mad:

[vnmsgt]

Well that really sucks. I got scared there when you said my name LOL! Well if there is anything you need let me know. I will ship to you no Problem at all. Just PM me if you need to.

[bc24fl]

I don't get it. Unless you paid cash or with a check all you have to do is contact your payment provider and tell them you never received the item. Most of them will give you your money back whether they get it from the store or not.

Warning**** before contacting your credit card company about the transaction, contact the store first. If you reverse the transaction the store/company will get a charge back fee applied to their account. Back in the day it was around $25 per transaction. And they have to pay it regardless and they don't like it. Especially on small priced items.

If you used paypal, I believe they will refund up to $500. My wife did this along time ago with a rogue seller on ebay who sold her damaged goods.

[bc24fl]

Oh I should also mention that I've bought alot stuff from vnmsgt (holeshothobbies) and it always gets here on time and in perfect condition. Always!!

Now if he only grew some balls I'd score him a perfect 10. :&!@

[Aussie powerslide]

just kicking tyres ATM i paid cash directley into shops account, so i dont think i can get the money back, i have to wait to see what happens wif Australia post. I can see if it doesnt arrive i will get the run around, i cant believe when they sent the parcel it was in a low cost bag which has no tracking details Doh! real ston age that is. any way i have to wait which is hard when you want to get a new car up and running ... next time i think ill go to holeshot for any stuff, it was fast to get things from USA, my local hobby shop had a proline body on order for me for over 5 weeks still no body rofl .. anyway i still love trying to keep my cars running no matter the bloody dramas involved.

[hakmazter]

I would call Crocodile Dundee.





If there is anything I can do to help, let me know....

[KiwiBird]

You need a bloody good phone to get a hold of him these days!

[Aussie powerslide]

he cant talk to long now days his face hurts from all da botox, i dont get it going on 60 trying to look like your 21 still id dont work man, grow old happy with all the dough in the world..... now thats a knife.

[razzor]

Still love the Paul Hogan show :)

[KiwiBird]

**** you still get re-runs there!

[razzor]

and the occassional Dame Edna :)

[camshaft]

Aussie, what did you buy and from who.

[Aussie powerslide]

i paid for a Go Motor from some one here the problem is it still hasnt arrived it was advertised to have free postage, the thing is it was in a package that wasnt traceable so i have no way of tracing it, he says its Australia post problem now the thing is i cant search for the item as there is no tracking # etc if any one can help me with a adress for Go tech, i would like to bring it to there attention of the service i have recived or some one who might be able to help i would much appreciate it as i have a motorless caster :mad: i paid for it on the 1/8/08 so i think ive been patient enough..

[hakmazter]

A person here as in these casterusa forums? Either call them out or pm me and I'll get to the bottom of it.

[bc24fl]

fyi: their site is http://www.racefactorindustries.com/

[bc24fl]

Here is the list of current GO distributors according to the above site. If the store is not listed here, they may not be able to help you.

TKO competition developement
704-562-3535

www.tkocompetitiondev.com (http://www.tkocompetitiondev.com/)
Carolinas R/C
1 (888) RC CARS 8


www.carolinasrc.com (http://www.carolinasrc.com/)
Hobby Action
705 E Guadalupe Rd.
Tempe, AZ. 85283
(sw corner of Rural & Guadalupe)
(480) 829-1226

www.hobbyaction.com (http://www.hobbyaction.com/)
Dynamic Hobbies
811 E. Florida Ave. Suite 200
Hemet, CA. 92543
(951) 925-9331
www.dynamichobbies.net (http://www.dynamichobbies.net/)
Extreme R/C Pro Shop & Raceway
202 Gilbert Dr.
Evansdale IA. 50707
(319)234-6000
www.extremerconline.com (http://www.extremerconline.com/)
Battlefield R/C
512C chickamauga ave
Rossville, Ga 30741
706-866-8540

Elite Hobby Shop
606 Shoppers Ln.
Covina, Ca 91723
626-858-8999


RC Compound
870 Oak Ridge Turnpike
Oak Ridge, Tennesse
865-483-0484




AMain Hobbies
349 Huss Dr.
Chico, CA 95928
1-800-705-2215

Hobby Hut
609 S. Trooper Rd.
Audubon, PA 19403
610-635-1062

Wolcott Hobby
1254 Wolcott Rd.
Wolcott, CT 06716
203-879-7766


Arctic Motor Sports Inc
34410 Business Park Frontage Rd
Soldotna, Alaska 99669
907-262-5599


Cottage Grove RC Hobbies
120 Palmer Ave.
Cottage Grove, OR 97424
541-942-3335


Redline RC
3000 West Deyoung Suite 8000
Marion, IL 62959
618-997-9755



Poor Boy Racing
9565 W. Irma Lane
Peoria, Az 85382
623-293-6781


Victory RC
4609 Red Bluff Rd.
Pasadena, TX 77503
281-542-7223


CPR Racing Products
430 C. Nancy Ln. #127
Pulaski, Wi 54914
920-209-3377


TheRcShack
214 S. Lake of the Woods Rd
Mahomet, IL 61853
217-853-0470


Anchorage House of Hobbies
2812 Spenard Rd.
Anchorage, Alaska 99503
907-277-7778


RC Loverz
720 Kimball Ave.
Yonkers, NY 10703
email: sales@rcloverz.com

White House Hobbies
1016 Stearman Drive
White House, Tennessee 37188
615-285-0091

New Red Hobbies
609 N.W. 4th Ave. Unti C
Ocala, Fl 34475
352-671-7302



Family Toys & Hobbies
3311 E. Silver Springs BLVD.
Ocala FL 04470
352-732-0022

Awesome RC Hobbies
261-106 Garrisonville RD.
Stafford, Virginia 22554
540-657-1314

Terry's Small Engine
8199 Al Hwy 22
Maplesville, AL 36750
334-366-2494


Independent R/C
3012 N. Sullivan Rd. #2
Spokane, WA 99223



RC Pro Racing
7094 Hayes Shopping Ctr.
Hayes, VA 23072
804-642-1114



Jamrock R/C Raceway
4443 County Road 218 Suite 101
Middleburg, FL 32068
904-282-3575


Indy RC World
2020 Saturn Rd.
Garland, TX 75040
972-271-4844


Nitro Hobby's
1500 Crescent Drive Suite #400
Carrollton, TX 75006
214-878-7713 or 214-763-2662


MDI Racing Hobbies
10255 Southern Blvd.
Palm Beach, FL 33411
561-798-2433



Discount Hobbies
68 Ridgecrest Rd
Jackson, TN 38305
731-660-4448

Welch Racing Products
2136 Mingo View Dr.
Wanamingo, Mn 55983
507-824-2011



DPM Hobbies, Inc
205 Kaufmann Ave.
Dubuque, IA 52001
563-583-7292

B&B Hobbies
15926 US Hwy 19N
Hudson, FL 34667
727-862-4849


Murnan Modified Motors
1679 Elmwood Drive
Austell, GA 30106
770-378-9669



ModHobby.com
800 Langford Dr. Suite C
Norcross, Ga 30071
770-248-2000


Competition RC
100 SE 89th
OKC, Oaklahoma 73149

405-634-0809

MWM Enterprises
915 6th Street
Boone, IA 50036
515-432-3715



Hobbytown USA
127 Cox Creek Parkway
South Florence, AL 35630
256-766-6664

JR Hobby
4153 West Vine Street
Kissimmee, FL 34741
407-944-4913



Hobbie Guys LLC
T/A Middle River Hobbies
136 Carroll Island Rd.
Baltimore, MD 21220
410-335-0707


ZNZ Hobbies
972 Talbert Blvd.
Lexington, NC 27292
336-249-6127



Holeshot Hobbies
3199 State Road 545
Winter Garden, FL 34787
321-230-3537



Atomic Hobbies & Games
1010 W. Coliseum Blvd.
Fort Wayne, Indiana 46808
260-471-2866



MidAmerica Hobbies, Inc.
#4 Hawkeye Dr. #101
North Liberty,Iowa 52317
319-655-9655


Hobbytown USA
5915-101 A Trussville Crossing Pkwy
Birmingham, Al 35235
205-655-9022


Ryno Racing
1708 W. Main St.
Fairfield, Il 62837
618-923-0481



Beverly's Gifts & Hobbies
1541 State Hwy. 7 North
Dardanelle, AR 72834
479-229-4055



Adrenaline Hobby
3304 W. Esplanade North- Suite B5
Metairie, LA 70002
504-486-7777



Hobbytown USA
3700 E. Speedway Blvd.
Tuscon, AZ 85716
Ph. 520-882-8888

CRC Raceway
6785 Martin St.
Rome, NY 13440
315-339-6050


Romero Designs
108 Metals Dr
Youngsville, LA 70592
337-349-8233



Eds RC & Hobby
3415 Murdoch Ave
Parkersburg, WV 26101
304-865-2420
The Hobby Express
251 North Bell Blvd. Suite 103
Cedar Park, TX 78613
512-992-2586

[razzor]

From experience USPS is not teh best.
I ordered some stuff a while back and it arrived after 3 months.

[Aussie powerslide]

thanks guys for your replys, it was an Aussie dealer, oh by the way i have given up on the whole saga .the low down is i paid for new 7 port .21 & never recieved it, & the shop basically has thrown their hands in the air and said bad luck! Hows that for customer service, i have E-mailed the US distributor with my problem not to hear back. All i wanted was some help as to who i could complain to, in regard to my treatment, which didnt happen. Any way i have been shafted and are going to put it behind me as a bad experience, i had a cracking headache all day on friday from the stress of it all after so many phone calls to shop and Australia post.thats the end of my relationship with Go motors, which didnt even get started. Any one who can genuinely offer me some service i would be appreciative of it , the only reason i am trying there is your prices are better than over here. thanks again ... Also had my old novarossi club motor in the car for the first time yesterday (i had to car going) must say i am happy as with the car cant wait to run it around the track soon ... hope i dont sound as im looking for a shoulder to cry on but im so stressed of the whole bloody thing now

[hakmazter]

No problem, it looked like you got something from over here with your first post....so we were trying to figure out what was going on. I knew Casterusa didn't sell you a motor....

Mike

[bc24fl]

Sorry I'm a little confused. So it was an Aussi dealer and is the same Aussi dealer for Caster?

[bc24fl]

Sorry I'm a little confused. So it was an Aussi dealer and is the same Aussi dealer for Caster?

Ah never mind. Just reread your previous post and you said "someone here" which I interpreted as in this forum. But I guess you meant in Australia.

Got ya.

Why not post the shop's name so other aussies that come here won't have similar problems?